Privacy Policy

Effective Date: 28 July 2026

1. Introduction

Vasu Legal Services Ltd (“Vasu Legal”, “we”, “our” or “us”) is committed to protecting your privacy and handling your personal information fairly, lawfully and transparently.

This Privacy Policy explains how we collect, use, store, share and protect your personal information when you visit our website, contact us, or use our legal services.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable privacy legislation.

By using our website or engaging our services, you acknowledge that you have read this Privacy Policy.

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2. Who We Are

Vasu Legal Services Ltd is the data controller responsible for your personal information.

Registered Office

69 Steward Street

Spring Hill

Birmingham

B18 7AF

Telephone: 0330 124 8201

Email: info@vasulegal.com

Website: https://vasulegal.com

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3. The Information We Collect

Depending on how you interact with us, we may collect the following categories of personal information.

Identity Information

• Full name
• Date of birth
• Nationality
• Passport details
• Immigration documents
• Driving licence
• Other identification documents

Contact Information

• Postal address
• Email address
• Telephone number

Financial Information

• Payment details
• Billing information
• Bank account details (where required)

Professional Information

• Employer
• Job title
• Occupation

Matter Information

Information relevant to your legal matter, including documents and correspondence you provide.

Technical Information

When you use our website we may collect:

• IP address
• Browser type
• Device information
• Operating system
• Website usage information
• Cookie information
• Date and time of access

Communications

Copies of correspondence including:

• Emails
• Telephone notes
• Contact forms
• Letters
• Online enquiries

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4. Special Category Data

As part of providing legal services, we may process special category personal data where necessary.

This may include information relating to:

• Health
• Ethnic origin
• Religious beliefs
• Biometric information
• Criminal offence information
• Immigration status

Such information is processed only where permitted by law and where appropriate safeguards are in place.

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5. How We Collect Your Information

We collect personal information when you:

• Contact us by telephone.
• Send us an email.
• Complete our online contact forms.
• Become a client.
• Instruct us to provide legal services.
• Subscribe to updates (where applicable).
• Apply for employment.
• Browse our website.
• Communicate with us during the course of your matter.

We may also receive information from third parties, including:

• Government departments.
• The Home Office.
• HM Courts & Tribunals Service.
• Barristers.
• Other solicitors.
• Referrers.
• Professional advisers.
• Publicly available sources where appropriate.

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6. Our Lawful Basis for Processing

We process your personal information under one or more of the following lawful bases:

• Performance of a contract.
• Compliance with legal obligations.
• Legitimate interests.
• Consent (where applicable).
• Establishing, exercising or defending legal claims.

Where we rely on your consent, you may withdraw it at any time.

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7. How We Use Your Information

We use your personal information to:

• Provide legal advice and representation.
• Manage your legal matter.
• Verify your identity.
• Carry out anti-money laundering and regulatory checks.
• Communicate with you.
• Respond to enquiries.
• Prepare legal documents.
• Arrange payments and billing.
• Comply with legal and regulatory obligations.
• Improve our website and services.
• Prevent fraud and protect our systems.
• Send marketing communications where you have chosen to receive them.

We will never sell your personal information.

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8. Who We Share Your Information With

Where necessary, we may share your information with:

• Barristers.
• Courts and tribunals.
• The Home Office.
• HM Revenue & Customs.
• Government agencies.
• Expert witnesses.
• Professional advisers.
• Banks and payment providers.
• IT service providers.
• Website hosting providers.
• Cloud storage providers.
• Identity verification providers.
• Regulatory bodies, including the Solicitors Regulation Authority.
• Law enforcement agencies where required by law.

We only share information where it is necessary and proportionate.

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9. International Transfers

Most of your information is processed within the United Kingdom.

Where personal information is transferred outside the UK, we will ensure appropriate safeguards are in place in accordance with UK GDPR.

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10. Data Security

We take appropriate technical and organisational measures to protect your personal information against:

• Unauthorised access.
• Accidental loss.
• Misuse.
• Alteration.
• Disclosure.
• Destruction.

These measures include secure IT systems, restricted access controls, encryption where appropriate and staff confidentiality obligations.

Although we take every reasonable precaution, no internet transmission can ever be guaranteed to be completely secure.

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11. How Long We Keep Your Information

We only retain personal information for as long as necessary.

Retention periods are determined by:

• Legal obligations.
• Regulatory requirements.
• Limitation periods.
• Professional guidance.
• The nature of your legal matter.

Client files are generally retained in accordance with our file retention policy unless a longer retention period is required.

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12. Cookies

Our website uses cookies to improve functionality and user experience.

Where required by law, non-essential cookies are only used after obtaining your consent.

For further information, please see our Cookie Policy.

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13. Third-Party Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices of third-party websites and recommend that you read their privacy policies before providing any personal information.

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14. Your Rights

Under UK GDPR you have the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request erasure of your information where applicable.
• Request restriction of processing.
• Object to processing.
• Request data portability.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with the Information Commissioner’s Office (ICO).

Requests can be made using the contact details below.

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15. Marketing

We will only send marketing communications where:

• You have consented to receive them; or
• We are otherwise permitted to do so by law.

You may unsubscribe at any time by using the unsubscribe link in our emails or by contacting us directly.

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16. Children’s Privacy

Our website is not intended for children under the age of 18.

We do not knowingly collect personal information directly from children unless this is necessary as part of providing legal services and authorised by a parent, guardian or other lawful representative.

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17. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, regulatory guidance or our business practices.

The latest version will always be available on our website.

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18. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact:

Vasu Legal Services Ltd

69 Steward Street

Spring Hill

Birmingham

B18 7AF

Telephone: 0330 124 8201

Email: info@vasulegal.com

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19. Complaints

If you are unhappy with how we have handled your personal information, please contact us first so that we can try to resolve your concerns.

You also have the right to complain to the Information Commissioner’s Office (ICO).

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Telephone: 0303 123 1113

Website: https://ico.org.uk

We would appreciate the opportunity to address your concerns before you contact the ICO.